Discover Dorset

The customer service is second to none. I was offered Five different properties personally pick to my exact requirement following a cancellation by the original property owner booked for 2025. The customer service and focus is the best i have ever received. Thank you so much, 2026 booking will be very soon.

We have made 3 visits to All Views in Burton Bradstock over the past 3 years and have already booked our visit in 2025. We absolutely love the house and location. Everything you could possibly want to make your stay comfortable is provided. We did have a few issues this year with the cleanliness, security light which wouldn’t turn off and a tv that would switch itself on in the middle of the night. Hopefully these issues are now sorted. The property manager was uncontactable during and after our visit.

Very straight talking lady,extremely knowledgeable helped greatly, thanks.Tried to wishpay,but unable to for some reason,the lady notonly secured my booking but also took my payment thanks again.

Very beautiful house, amazing secluded location. Loved the decor and amenities were to match. Would highly recommend. Not sure why we were filmed whilst exiting the driveway upon check out.

Excellent communication. Very prompt. Available and supported by real people on phone lines. Receipts received promptly.

Really professional agent who explained everything clear and concise. It was so easy to book and the follow up e-mail arrived just minutes later.

Easy search. Easy to see a property's availability. Straightforward with no glitches. Good presentation of properties. Payment was smooth. It's just what I expect of any online transaction nowadays. It's good vanilla!

They responded to any Enquiries very promptly. The booking process was very easy and are you can pay a little off each month so it’s not a big bill just before you go away

The young lady I spoke to when booking was very helpful and efficient. I would recommend Dorset Hideaways.

easy to find a stunning holiday cottage booking easy. confirmation straight away. Updates before arrival.

The description etc of the cottage was fine and the booking process appeared to be OK but then we switched sites for what appeared to be no reason with was slightly disconcerting and then we got a message from Big Cottages that the selected dates were not available right now albeit we had the email from your good selves confirming the booking and receipt of the deposit!

Customer service cheerful and polite, issue with card sorted easily. Didn't seem to be an instant reservation service, took a few days before I knew If reservation had gone through while availability was checked with the cottage owner. Would have preferred holiday insurance to have been an optional extra included as a bit of a faff to have to organize it separately.